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Downtime

Knowledge Bots usage interrupted

Feb 18 at 01:15pm CET
Affected services
Knowledge Bots Web App
Knowledge Bots API

Resolved
Feb 18 at 02:30pm CET

Knowledge Bots node scheduling functional again

Created
Feb 18 at 01:15pm CET

Knowledge Bots usage is being interrupted due to the node scaler service managing all nodes, including those running Redis. This led to unexpected node replacements. The Dev Ops Team identified the need to restrict this behavior to prevent instability in Redis services and potential disruptions.