Previous incidents
Public Web Component Gate is down
Resolved Jun 2, 2026 at 1:58am UTC
Public Web Component Gate recovered.
1 previous update
Authentication Backend is down
Resolved Jun 1, 2026 at 1:58pm UTC
We're aware of an issue affecting parts of our authentication system. Sign-in is currently working, but the service is running with reduced redundancy while we resolve the underlying cause. No customer data is affected. We'll post an update shortly.
2 previous updates
Authentication Backend is down
Resolved May 29, 2026 at 12:04pm UTC
Authentication Backend recovered.
1 previous update
Knowledge Bots User Docs and Knowledge Bots API Docs are down
Resolved May 14, 2026 at 11:41am UTC
Knowledge Bots User Docs recovered.
3 previous updates
Knowledge Bots User Docs and Knowledge Bots API Docs are down
Resolved May 13, 2026 at 11:46am UTC
Knowledge Bots API Docs recovered.
7 previous updates
Web App, Knowledge Bots User Docs, and 1 other service are down
Resolved May 12, 2026 at 3:53pm UTC
Web App recovered.
9 previous updates
Knowledge Bots User Docs and Knowledge Bots API Docs are down
Resolved May 11, 2026 at 9:05pm UTC
Knowledge Bots User Docs recovered.
7 previous updates
Knowledge Bots User Docs and Knowledge Bots API Docs are down
Resolved May 10, 2026 at 1:14pm UTC
Knowledge Bots User Docs recovered.
3 previous updates
Authentication Backend is down
Resolved Apr 25, 2026 at 2:55am UTC
Authentication Backend recovered.
1 previous update
Web App is down
Resolved Apr 19, 2026 at 3:49pm UTC
Web App recovered.
1 previous update
Web App is down
Resolved Apr 16, 2026 at 9:03am UTC
Web App recovered.
1 previous update
Web App is down
Resolved Apr 15, 2026 at 11:27pm UTC
Web App recovered.
1 previous update
Agent Service is down
Resolved Apr 10, 2026 at 12:12pm UTC
Agent Service recovered.
1 previous update