Previous incidents
Database Cluster Overload
Resolved Nov 28, 2025 at 10:32am UTC
Post Mortem - Database Cluster Overload
What happened
Blockbrain experienced a temporary outage affecting our production database cluster.
The primary node of the cluster suffered a CPU overload, which led to partial unavailability and degraded performance for some customers.
The overload occurred while we were running a data ownership transfer script.
This script executed queries that read an entire collection with millions of records without proper indexing, causing excessive load on ...
2 previous updates
Agent Service is down
Resolved Nov 5, 2025 at 11:31am UTC
Agent Service recovered.
1 previous update
Agent Service is down
Resolved Oct 12, 2025 at 3:47pm UTC
Agent Service recovered.
3 previous updates
Sentinel Web App is down
Resolved Oct 8, 2025 at 1:41am UTC
Sentinel Web App recovered.
1 previous update
Authentication Backend is down
Resolved Sep 9, 2025 at 2:27pm UTC
Authentication Backend recovered.
1 previous update
Authentication Backend is down
Resolved Sep 1, 2025 at 9:01pm UTC
Authentication Backend recovered.
3 previous updates